How can ChatGPT handle complex reference inquiries that require in-depth knowledge of specialized subject areas and the ability to navigate various information sources?
ChatGPT has been trained on diverse texts, enabling it to assist with reference inquiries across various subject areas. While it may not possess the same expertise as a subject specialist, it can help patrons by identifying relevant resources, suggesting search strategies, and providing general information. In addition, ChatGPT can serve as a starting point for more complex inquiries, directing patrons to appropriate human specialists for further assistance, thus streamlining the reference process and optimizing the use of librarians' expertise.
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